Call: Mark 07515-687740

E-mail: mark@vaillantservice.co.uk

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Warning!

It is a criminal offence to work on a gas appliance if you are not qualified, and licensed to do so.

ALWAYS consult the manufacturers user instructions for guidance. The instructions above are for guidance only. If unsure of any procedures, call a boiler specialist, who holds the relevant qualifications, and GAS Safe Registration.

Breakdown / Repair Charges:

It’s very simple..

£129.00 (no vat) for a fixed price repair plus parts. All parts are original Vaillant spares, and come with a 12 month warranty on the spare, and any work connected with the fitting of that part.

Servicing Charges:

Full Scope Service: £79.00 (£99.00 with a CO detector installed)

Defined Scope Service: £59.00

Landlord Servicing & Certification:

Full Scope Service with Certificate and CO detector: £109.00

Defined Scope Service with Certificate: £ 79.00

Insurance:

Yes... I am insured, for £2m at the present time. I’ll be happy to forward a copy (and often do) of the policy if you have any concerns or if you’re having any kind of installation work carried out. It covers all types of plumbing, heating and gas works, including ‘hot works’. (blow-lamps)

VAT:

No, I’m not vat registered.. Why? Well, Mike and Joe take care of virtually all of the installation work, which means my annual turnover is very low, therefore I have no requirements to vat register.

Carriage:

Yes, there is a 20% mark up on spares. Why? Well that’s simple...

I don’t have hourly rates, even in 15 minute increments. So I won’t turn up, scratch my head for 45 minutes, then charge you for two hours at £70.00 an hour to go and get parts, then another £70.00 an hour to fit them..

90% of calls are completed on the first visit. Usually within an hour of turning up. If for any reason I don’t have the part, I have a supplier that can courier the parts to me usually within 12 hours (next morning), if I have to make a return call... it’s FREE.

YOU ONLY PAY ONCE.!

And.... if I can’t fix it, you pay.... NOTHING!